Adaptive Service Agreement provides the ultimately flexibility for proactive IT managed services. With a range of IT operations, proactive management and support capabilities on offer.
Hitech recognises that delivering real value to an organisation means IT operations must adapt to the shifting operating and strategic requirements to enable your users and service your customers. With this thinking in mind, we offer an Adaptive Services Agreement that provides you the flexibility and choice to utilise our managed services, consulting and engineering services to help deliver your IT operations or supplement your internal IT team’s capacity and skills.
The Adaptive Service offering allows you to customise on a monthly basis how Hitech can support or advise on your technology operations, projects or supplement your IT skills resourcing. It provide increased value to your business by :
Providing flexibility to optimise your IT capabilities and service requirement on a monthly basis.
Providing priority access to our services support desk to assist remotely or onsite with ad-hoc and critical technology issues.
Allows you to rollover the services and utilise professional services, consulting or support.