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Local Government Procurement

Services through LGP 115
Hitech Support have been providing consulting services to local councils for close to 20 years across Australia.

 

We are LGP accredited to provide hardware, software, consulting, and managed services under the LGP 115 Panel Contract, the table below outlines the accreditations under the following categories:

Range of Products and Services - Approved
IT&C Categories
ICT SupportICT Support covers the range of services to enable, maintain and decommission ICT systems.

Sub Categories
  • Pre-commissioning services
  • Installation and migration
  • Testing/ Updates and new releases
  • Maintenance and repair
  • Decommissioning/ Cabling/Other
IT HardwareIT Hardware covers physical computing devices, mobile devices and associated IT peripherals that are typically located on users premises.

Sub Categories
  • PC's/Laptops/Tablets/Mobile/satellite phones/GPS devices
  • Wireless data devices/modems
  • Servers/Storage and back-up
  • Power supplies/Accessories
  • Other
Licenced SoftwareLicensed Software covers the programs that run on the Customers’ own computers or servers, these are expected to be Commercial Off The Shelf (COTS) applications.

Sub Categories
  • Desktop applications
  • Business management e.g. libraries, childcare centres, etc
  • Graphical information/mapping
  • Document management
  • Server software
  • Operating Systems
  • Other
Managed ServicesManaged Services covers the provision of specialist IT support and services by an external company. Engagement is typically on an ongoing basis rather than a project basis.

Sub Categories
  • Help desk services
  • Systems management
  • Network management
  • Security management
  • Other
Network Infrastructure
(on-premise)
Network Infrastructure covers the physical devices and systems to enable network connectivity, communication and management of an IT network.

Sub Categories
  • PC's/Laptops/Tablets/Mobile/satellite phones/GPS devices
  • Wireless data devices/modems
  • Servers/Storage and back-up
  • Power supplies/Accessories
  • Other
Licenced SoftwareLicensed Software covers the programs that run on the Customers’ own computers or servers, these are expected to be Commercial Off The Shelf (COTS) applications.

Sub Categories
  • Desktop applications
  • Business management e.g. libraries, childcare centres, etc
  • Graphical information/mapping
  • Document management
  • Server software
  • Operating Systems
  • Other
Phone SystemsPhone Systems provide the means of communications (phone, messaging, conferencing) between users, includes on-site phone systems, hosted services and unified communications.

Sub Categories
  • Phone systems/unified communications systems/services
  • Handsets, headsets
  • Conferencing systems (audio, web, video)
  • Other
IT Business SupportIT Business Support covers a range of higher level services which typically involve outsourcing an IT business function or IT service.

Sub Categories
  • Call/contact centre services
  • Data centre co-location
  • Disaster recovery facilities
  • Business continuity services
  • Other
Cloud ServicesCloud Services (XaaS) covers all services that are provided on a dynamic, on-demand basis, hosted offsite in a managed data centre. It is commonly described as XaaS, where X is substituted for the specific service.

Sub Categories
  • Desktop as a Service (DaaS)
  • Web Server as a Service (WSaaS)
  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)
  • Disaster Recovery as a Service (DRaaS)
  • Other
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